REACH Compliance Policy

Crossroad Distributor Source
Effective: May 2025

1.0 Privacy Notice

Crossroad Distributor Source (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, distributors, suppliers, and website visitors.

This Privacy Policy explains how we collect, use, and safeguard personal data that is:

• Provided to us in the ordinary course of business;
• Collected from our website (www.crossroaddistributorsource.com) through cookies and analytics tools; or
• Submitted via online forms or customer portal registration.

Crossroad Distributor Source acts as a data controller for the personal information we collect and process. We collect only the information necessary to conduct legitimate business operations, such as:

• Responding to inquiries and processing orders;
• Providing requested materials and services;
• Managing customer relationships; and
• Improving our website and communications.

If you have questions or requests regarding your privacy, please contact us at sales@crossroad.bz.

2.0 Data Collection and Use

2.1 Business Operations

We collect personal information such as names, job titles, company names, addresses, email addresses, and telephone numbers for legitimate business purposes, including:

• Fulfilling contractual obligations;
• Providing quotations and technical information;
• Shipping products and processing transactions; and
• Sending relevant updates or promotional materials where appropriate.

All personal data is handled securely and shared only with employees or trusted service providers who require access for business purposes. Refusal to provide necessary information may limit our ability to fulfill a requested service or order.

2.2 Website Use

When you visit our website, we may collect non-identifiable information such as your IP address, browser type, and browsing patterns. This data is collected through cookies and similar technologies to help us understand website performance and improve user experience.

We also use Google Analytics and Google Ads to evaluate site traffic and engagement. You can learn more or manage cookies through your browser settings. (See our Cookies Policy for full details.)

If you submit personal information through contact forms or register for our customer portal, that information will be used only to fulfill your request and provide related services.

3.0 Links to Third-Party Websites

Our website may contain links to third-party sites. Each of these sites operates under its own privacy and cookie policies.

Crossroad Distributor Source is not responsible for the content or data handling practices of third-party websites, and users access them at their own discretion.

4.0 Data Storage and Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes for which it was collected;
• Comply with legal, tax, and regulatory obligations; and
• Resolve disputes or enforce agreements.

Data is stored securely in both electronic and, where applicable, physical formats.

5.0 Data Security

Crossroad Distributor Source takes data protection seriously. We implement administrative, technical, and physical safeguards designed to prevent unauthorized access, alteration, or disclosure of personal information.

Employees with access to personal data are required to maintain confidentiality and use such information solely for legitimate business purposes.

We do not sell or rent personal information to third parties. Information may only be shared:

• When required by law or regulatory authorities; or
• When necessary to enforce our Terms and Conditions or protect our rights and property.

6.0 Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws (including the California Consumer Privacy Act (CCPA) and similar state privacy laws), such as:

• The right to know what personal data we collect and how it is used;
• The right to access or request a copy of your data;
• The right to correct inaccurate information;
• The right to request deletion of personal data, where legally permissible; and
• The right to opt out of marketing communications.

To exercise these rights or make a request, please contact privacy@crossroad.bz.

We may request proof of identity before fulfilling certain requests to ensure data security.

7.0 Policy Updates

Crossroad Distributor Source may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The most recent version will always be available on our website.

Version 3.0 (May 2025)

Download REACH Compliance Policy >>

Crossroad Distributor Source

317.723.5050
Sales@Crossroad.bz
CrossroadDistributorSource.com